Talk to the team that runs your trip
Questions about a package, a booking or your agency account? You reach the destination management company itself - the same people who build the trips, sign the hotel contracts and meet your groups on the ground.
- We reply within one business day
- Mon–Fri · 9:00–17:00 EET (Helsinki)
- English · Italiano · Français · Español
Quotes, group requests, changes to a booking. Attach dates and group size and we answer with a price.
Mon–Fri 9:00–17:00 Helsinki time. Outside office hours, email reaches us first.
24/7 service line
Runs during every departure, staffed by the destination team on the ground. The number is printed on your vouchers.
What is it about?
Most questions have a faster route than an email. Pick yours - and when it is a request, a topic below opens a pre-addressed message so nothing gets lost.
- Book a packageEvery package page has a request form with live dates and net rates. No email needed.Browse packages →
- An existing bookingVouchers, proformas, traveller names and arrival details live in your account.Open my bookings →
- Tailor-made or a groupSeries, incentives, signature experiences. Send dates, group size and hotel level; we quote from our contracts.Email a request →
- Become a partner agencyTrade only. Register your agency, we verify it, and net rates unlock across the catalogue.Create an account →
Write to us
Choose a topic. It opens a new email in your mail app, addressed to us with the subject filled in - so it lands with the right person on the first try.
- New booking request
- Change to a booking
- Tailor-made / group quote
- Invoices & payments
- Agency account
- Something else
- Travel dates, or the month if flexible
- Group size and rooming (singles, twins)
- Hotel level and budget per person
- Your booking reference, for existing trips
Trade only. We work with travel agencies and tour operators, never directly with travellers.
Your name on the documents. Vouchers and itineraries go out under your agency brand; our prices are never on them.
No middlemen. We hold the hotel and supplier contracts ourselves, so the price you get is ours.
Our own teams on the ground
See destinations →- Finland
- Estonia
- Sweden
- Norway
- Denmark
- Iceland
